Key details

About the Hotel

Hilltop Heights, Carlisle (Cumbria), CA1 2NS

Near the city center

Very good

7.1

7.0

/10

1.0

3.5

"The location just a short walk to the city center, quiet and comfortable."

David from United Kingdom

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"I would definitely book again rooms were clean and convenient"

Conner L from United Kingdom

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"room was warm ,very clean and the bed was so comfy ,as a contractor working out all day it was a welcoming visit"

Fearless19302750935 from United Kingdom

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"For the price (£51) our stay was excellent value."

colin r from United Kingdom

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"Plenty of parking spaces. Very good value for money"

Nicky from United Kingdom

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4-star city-center accommodation in Carlisle with historic charm

Rooms

Ox Hotel Carlisle offers a mix of comfortable accommodations, including standard rooms, executive rooms, and family suites. Each room comes with modern en-suite bathrooms, flat-screen TVs, and coffee-making facilities. The family suites provide extra space and amenities to cater for families traveling together.

Dining

The hotel features the On-Site Restaurant, which serves breakfast, lunch, and dinner menus with a focus on locally sourced ingredients. The Bar & Lounge provides a relaxed atmosphere for enjoying a variety of drinks and light bites. Guests can also take advantage of room service for in-room dining convenience.

Location

Ox Hotel Carlisle is conveniently located in the heart of Carlisle, providing easy access to key attractions such as the historic Carlisle Castle and the vibrant city center. The hotel is also close to the Lake District National Park, making it an excellent base for exploring the region. With public transport links nearby, guests can easily navigate the area.

Business Facilities

The hotel offers meeting rooms equipped with modern audio-visual technology, making it suitable for corporate events and conferences. Dedicated event coordination staff assist in planning and ensuring successful gatherings. High-speed internet access is available in all meeting spaces.

Entertainment

Guests can explore local attractions and enjoy nearby cultural events, providing a rich experience beyond the hotel. The hotel is within walking distance of shops, cafes, and entertainment venues like the Sands Centre. The friendly staff can assist in arranging tickets to local shows and events.

Highlights

Location: in the heart of Carlisle

Rooms: family suites with extra space

Dining: On-Site Restaurant with locally sourced ingredients

Business: meeting rooms with audio-visual technology

Select your room type

The hotel provides a selection of rooms—doubles, family rooms, and suites—with perks like free cancellation, breakfast options, and great value deals

Single Room
2 persons
130 sq. feet
1 Single bed
Heating
Shower
room details
Standard Twin Room
2 persons
195 sq. feet
2 Single beds
Bathtub
Heating
room details
Family Room
2 persons
220 sq. feet
1 Double bed and 1 Single bed
Bathtub
Heating
room details

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Room rates & availability calendar

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Amenities & services

Real traveler stories and honest reviews—no glossy ads, just authentic feedback to guide your booking

Facilities: Nice

6.6/10Review score

General

No smoking on site
Free parking
24-hour reception
No pets allowed
Security
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Billiard tables
Table tennis

Services

Housekeeping

Dining

Restaurant
Bar/ Lounge area

Room features

Free Wi-Fi in rooms
Heating
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Parquet floor

Ox Hotel Carlisle Location

Hilltop Heights, Carlisle (Cumbria), CA1 2NS

Map view

City landmarks

Castle

Carlisle Castle

1.3 mi

Church

Carlisle Cathedral

1.3 mi

Museum

Tullie House Museum And Art Gallery

1.4 mi

University

University of Cumbria

4100 ft

Landmark

Vue Cinema

5300 ft

Public Building

Cumbria County Council

5000 ft

Landmark

Dixon's Chimney and Shaddon Mill

1.2 mi

Landmark

Gallery Number Three

4400 ft

Landmark

St John the Evangelist

2400 ft

Museum

Cumbria's Museum of Military Life

1.3 mi

Landmark

Knoxwood Wildlife Rescue Centre

4100 ft

Train Station

Hammonds Pond Railway

1.6 mi

Stadium

Brunton Park

1.5 mi

Landmark

St John's

3400 ft

Landmark

Carlisle Snowsports Tow

1.5 mi

Landmark

Elim Free Church

2300 ft

Nearby

Mosque

Carlisle Islamic Mosque Centre

1700 ft

Restaurants

KFC

2200 ft

88 London Road

Harraby Pub & Kitchen

2800 ft

Harraby Grove

Explore Carlisle (Cumbria)

Local Experience

Carlisle Castle

25 minutes' walk

A historic fortress offering guided tours and stunning views. Key for learning about Carlisle's history.

Tullie House Museum And Art Gallery

25 minutes' walk

An engaging museum with extensive exhibits on local history. Notable for family-friendly activities.

Knoxwood Wildlife Rescue Centre

15 minutes' walk

A wildlife rescue center displaying local fauna. Perfect for families with kids interested in animals.

Bitts Park

25 minutes' walk

A sprawling park with gardens and playgrounds. Ideal for leisurely strolls and family picnics.

Hiking at Hadrian's Wall

30 minutes' drive

Famous for its historical significance, this hiking trail offers scenic views and immersive history.

AMF Bowling

10 minutes' walk

A fun activity for families and groups. Offers bowling lanes and arcade games for all ages.

Yoga Classes at Local Studios

10 minutes' drive

Relaxing yoga sessions available for all levels. Reservations are recommended for peak times.

Harraby Pub & Kitchen

11 minutes' walk

A cozy pub known for its hearty meals and local ales. Features a friendly atmosphere and vegetarian options.

KFC

8 minutes' walk

Popular fast-food chain offering fried chicken favorites. Convenient for a quick meal after a day out.

The Lanes Shopping Centre Food Court

20 minutes' walk

Various dining options under one roof. Offers international cuisines that suit different tastes.

Vue Cinema

20 minutes' walk

Latest blockbusters and comfy seating in a modern setting. Ideal for a relaxing evening out.

Portland Snooker Club

10 minutes' walk

A vibrant place for snooker enthusiasts, featuring multiple tables and a friendly atmosphere.

Getting around town

City Centre
Carlisle (Cumbria) 20 min · 1.0 mi
Airports
Carlisle Lake District (CAX) 22 min · 8.9 mi
Newcastle (NCL) 141 min · 58.4 mi
Train
Carlisle Railway Station 16 min · 4300 ft
Bus
Bus stop 16 min · 4300 ft

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Property information and rules

Check-in

from 14:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in the hotel rooms for free.

Breakfast

A full breakfast is served at the price of GBP 10.99 per person.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are not allowed.

Number of rooms:

110

Former name

Swallow Hilltop

Reviews and Ratings

What past guests shared about their stay

Review score

Based on 5 verified reviews

7.8 /10

Very good

100%

Recommend

Breakfast

6.3/10

Cleanliness

7.1/10

Comfort

7.1/10

Facilities

6.6/10

Free Wi-Fi

7.8/10

Location

7.5/10

Paid Wi-Fi

7.3/10

Staff

8.3/10

Value for money

7.7/10

John from United Kingdom

Single

Double Room

3 nights in November 2025

Reviewed: December 30, 2025

7/10

friendly staff good parking constant fan noise juice machine leak

The staff was really friendly. The parking was good too. The breakfast was AMAZING!!! It had plenty of choice, and I could eat as much as I wanted.

There was a continuous fan noise. I managed to sleep only because I was exhausted.

0 Helpful

Oscar from United Kingdom

Single

double room

3 nights in November 2025

Reviewed: January 17, 2026

7/10

lovely receptionist comfy room good value stained carpet marked furniture thin wall

the receptionist was super lovely. the room was great and comfy. i also found good value.

i noticed stains on the carpets. there were marks on the furniture. the walls are thin.

0 Helpful

Jack from United Kingdom

Single

Double Room

3 nights in November 2025

Reviewed: December 16, 2025

8/10

Solid Stay for Travellers

friendly staff free parking

The staff were helpful and cute . Breakfast was freshly cooked and quite filling. The hotel offered free parking, a definite plus for drivers. The room was clean and provided basic comfort.

0 Helpful

Martin from Germany

Single

Double Room

3 nights in June 2026

Reviewed: July 08, 2025

8.0/10

surprisingly positive stay

great value spacious room helpful staff budget accommodation

i found great value for the price. my room was spacious and the shower worked well. the staff were helpful (very helpful, actually). this hotel exceeded my expectations for a budget accommodation, and i would happily recommend it.

Facilities

8/10

the parking area is directly in front of the building. the breakfast area is adequately sized, equipped with standard buffet equipment and several tables for seating approximately thirty guests. high chairs are available.

Rooms

8/10

my room included a double bed and a wardrobe. the bathroom contained a sink, a toilet, and a shower with adjustable temperature, though the water pressure was a bit soft. a small tv was mounted on the wall.

0 Helpful

Jade from Australia

Single

Double Room

3 nights in June 2026

Reviewed: July 07, 2025

9.0/10

Amazing Value and Friendly Service!

clean room spacious room helpful staff free parking

I found the room very clean and quite spacious, it was a Double Room. The staff seemed polite, they are helpful with any questions or requests I had! Free parking made arrival easy. the location is close to the center of town, that is a great feature.

The shower pressure felt a bit low. I would have liked it to be stronger!

Facilities

9/10

Free parking is available and ensures convenient access. The hotel provides essential amenities to meet basic travel needs! I noticed these details.

Dining

8/10

Breakfast includes options like toast and tea. a full English breakfast is available. The breakfast area seemed clean. Staff kept it well-stocked during service hours.

Rooms

9/10

My room had a big screen TV, that was great. Linen and towels felt very clean.

Service

10/10

Staff members I encountered were friendly and helpful! They quickly addressed a small query I raised during check-in. It was appreciated. The staff was keen to help.

Location

9/10

The hotel offers easy access to the center. The hotel's position is a 20 minute walk from the center. I did not use public transport. I chose to walk.

0 Helpful

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